Order lost or not delivered in 3 weeks?
We’ll simply send again or make a full refund.
DVDs damaged or missing Disc(s)?
We’ll send the replacement.
Received a wrong DVD set?
We’ll send again, no need to return the wrong DVD.
DVDs not working or any issue?
We’ll send again or make full refund, no need to return.
Is my order dispatched, a tracking number?
Normally will send in 2 days, please login your account to find the tracking number.
What’s the ETA of my order?
Normally 6-9 working days.
Not found your answer? Please email us, we’ll reply in 6hrs most of the time.